Knowledgebase

When you check your email using standard POP3 protocol, the username and password are sent in the clear over the internet. This means, that anyone with the ability to "listen in" on your mail client's login session with your mail server can easily retrieve your username and password as well as read your email. In addition, once they have your password, they could read your email without your knowledge or permission or they could even send SPAM email from your account, possibly getting you into serious trouble since spamming is a crime in most Western countries these days.

The best way to ensure no one can get your password (at least not without going to a huge amount of trouble) is to connect to your email using a Secure Socket Layer (SSL) connection. This means that all data exchanged between your mail client and the server is encrypted with a digital security certificate making it nearly impossible for anyone with malicious intentions to steal your email and/or password.

Outlook Express/Outlook 2000/Microsoft Works Outlook (PC)

Outlook 2002/2003
Outlook 2007 (PC)
Entourage 2004
OS X Mail Client (MAC Mail) IMAP
OS X Mail Client (MAC Mail) POP

Outlook Express/Outlook 2000/Microsoft Works Outlook (PC)

1. Click on the Tools menu and select Accounts
2. Click on the Mail tab and highlight the email account you wish to change, then click on Properties
3. Click on the Servers tab.
4. If needed, change the Incoming mail name to blueray.bluerayconcepts.com
5. Click on the Advanced tab
6. Check the 'This server requires a secure connection (SSL)'; for both the Incoming and Outgoing mail. Change the Outgoing Mail (SMTP) port number to 465. If the Incoming port number does not change, enter 993 for IMAP or 995 for POP
7. Click Apply, then click OK
8. Restart your Outlook email client to enable SSL. Note: If you see the error message below, the Incoming server name is wrong. Go back to the Tools menu and select Accounts. Change the Incoming server name to blueray.bluerayconcepts.com

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Outlook 2002/2003 (PC)

1. Start Outlook 2003
2. Click on the Tools menu and select E-mail Accounts
3. Select View or change existing email accounts
4. Click on Next
5. Highlight the email account you wish to edit
6. Click on Change
7. If needed, change the Incoming and outgoing mail server name to blueray.bluerayconcepts.com
8. Click on More Settings
9. Click on the Advanced tab
10. Check the 'This server requires an encrypted connection (SSL)'; for both the Incoming and Outgoing server. Change the Incoming server port number to 993 for IMAP or 995 for POP if needed. Change the Outgoing server port number to 465
11. Click on OK
12. Click on Next
13. Click on Finish
14. Restart your Outlook email client to enable SSL

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Outlook 2007 (PC)

1. Start Outlook 2007
2. Click on the Tools menu and select Options
3. Click the Mail Setup tab
4. Click the Send/Receive button
5. Click the Edit button
6. Click the Account Properties button
7. Under Incoming Server, click the pull-down menu next to 'Use the following type of encrypted connection, and choose SSL (The Port number automatically changes to 993 for IMAP and 995 for POP)
8. Under Outgoing Server (SMTP), click the pull-down menu next to "Use the following type of encrypted connection,and choose SSL. Change the Port number to 465
9. Click OK, then click OK again
10. Click Close
11. Click OK
12. Restart your Outlook email client to enable SSL. Note: If the Incoming port number does not change, change it to 993 for IMAP and 995 for POP. If you see the error message below, the Incoming server name is wrong. Go back to the Tools menu and select Accounts. Change the Incoming server name to blueray.bluerayconcepts.com

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Entourage 2004
Note: Entourage supports Secure Sockets (SSL) beginning with version 2004 (Version 11.1). If you are running a version older than 2004, you must upgrade to the latest version of Entourage to enable SSL.

1. Choose Tools, then choose Accounts.
2. Highlight the account to edit and click Edit.
3. Click the Account Settings tab.
4. If needed, change the Incoming and outgoing mail server name to blueray.bluerayconcepts.com
5. Under "Receiving Mail", click on Click here for advanced receiving options.
6. Check the box next to This IMAP service requires a secure connection (SSL).
7. Under "Sending Mail", click on Click here for advanced sending options.
8. Check the box next to SMTP service requires a secure connection (SSL).
9. If you are going to connect to the email server from off-campus, check the box next to SMTP server requires authentication.
10. Click OK.
11. Exit Entourage and restart.

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OS X Mail Client (MAC Mail) IMAP

1. In OS X Mail, click Mail, then Preferences.
2. Click on the Account tab. The Account Information window appears.
3. If needed, change the Incoming and outgoing mail server name to blueray.bluerayconcepts.com
4. Click Server Settings at the bottom of the window. The Outgoing Server window appears.
5. Change the Server port to 465.
6. Check the Use Socket Layer (SSL) option.
7. If needed, reenter your email client password. Click OK.
8. Click on the Advanced tab.
9. At the bottom of the Advanced tabbed page, make sure the option Use SSL is checked and that the number in the "Port" text box is 993. (Make sure the "IMAP Path Prefix" field is blank. If anything appears in that text box, delete it.)
10. Close the Account Preferences Account window. Choose Save when prompted.
11. Quit OS X Mail (MAC Mail) and then re-start the program. SSL is now enabled. Note: If you see the error message below, the Incoming server name is wrong. Go back to the Account Information window and change the Incoming Server name to blueray.bluerayconcepts.com

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OS X Mail Client (MAC Mail) POP

1. In OS X Mail, click Mail, then Preferences.
2. Click the Account tab. The Account Information window appears.
3. If needed, change the Incoming and outgoing mail server name to blueray.bluerayconcepts.com
4. Click on the Advanced tab.
5. At the bottom of the Advanced tabbed page, make sure the option Use SSL is checked and that the number in the "Port" text box is 995. (Make sure the "IMAP Path Prefix" field is blank. If anything appears in that text box, delete it.)
6. Close the Account Preferences Account window. Choose Save when prompted.
7. Quit OS X Mail (MAC Mail) and then re-start the program. SSL is now enabled. Note: If you see the error message below, the Incoming Server name is wrong. Go back to the Account Information window and change the Incoming Server name to blueray.bluerayconcepts.com