Server cPanel Access:
cPanel is a server control panel for your "YOURWEBSITE.COM" web account. It allows you to make modifications and customizations to e-mail accounts, ftp and has access to many other additional tools to help you develop, manage and maintain your web site along with 2 types of web site statistic programs. The cPanel is a kin to STARTLOGIC\'s (vDeck3.0) but a real-world panel. Not like an AOL thing, or made for kids or grandma\'s to use. Its a pro web server interface used all over the world in 80% of all LINUX servers. The (cPanel) login can be accessed through your (client area) http://www.yourwebsite.com/billing/whmcs/index.php or you can always use (as the pros do) replacing "YOURWEBSITE.COM" with your website name http://www.yourwebsite.com:2082 notice the (:2082) or http://www.yourwebsite.com/cpanel notice the (/cpanel). The last two examples are direct server port access points. To access your cPanel directly, you will need your server user name and password. The one that was originally emailed to you upon sign up for web hosting.
You will need to add email accounts to your own email client if you choose not to use our email client interface such as "Roundcube". You change all email, passwords through the cPanel under each specific email account. The same goes with all other email accounts. You will have control over all email accounts and passwords from your cPanel.
Our Webmail interface allows you to check your email from any web browser as opposed to a desktop mail application such as Outlook Express or Thunderbird that is computer specific. This means that you can check your email from any web browser that has an Internet connection. Please make sure to log out when checking your email on public computers so that other people cannot read your email. You can check the webmail for any account by logging into https://yourwebsite.com:2096 notice the (:2096) with the full user name (myemail@yourwebsite.com) and password for that email account.
Most email names should be self explanatory like .... newsletter@yourwebsite.com goes to the newsletter person, but questions@yourwebsite.com and guest@yourwebsite.com could be set up during special events to forward guest requests and questions to the correct person\'s who is different most every time.... so we recommend an email forward be set up so as to never expose the persons real email address for security reasons.
Security of email addresses are most important. Your hosted email addresses can be easily added or removed through the (cPanel) but most individuals have a lasting relationship with their private email address. Simple email addresses are easy for an individual to always use such as newsletter@yourwebsite.comif you want to send newsletter information to a client and guest@yourwebsite.com if you need to send guest information about your upcoming Expo and so on. A real no-brainier! Consistency counts.
Should you have any question/issues contact us through the client area and open a support ticket.